Q. How do I pay for the goods.

Payment can be made by paypal through the payment link on the website. If you would prefer to pay by some other means ( Cheque, Credit or Debit card phone payments, Bank Transfer etc ) please contact our office on 01908 242339 and we will be happy to help.

Q. How soon will my order be delivered.

A. Standard delivery times are 5 - 10 days from receipt of order.

Q. What is your returns policy.

A. If the goods are not suitable you can return these to us within 7 days after receipt providing they are in their original packaging material and they are returned postage paid.

Tiaras cannot be returned if they are not in their original unopened wrapper. Goods should also be accompanied by the original Invoice. No postage or packaging costs will be refunded.

It will be the customers responsibility to make sure that the goods are packaged properly, and that they are sent back by Recorded delivery and insured against damage or loss in transit.

We reserve the right not to issue refunds if, in our opinion, the jewellery has been worn other than for the purpose of trying them on. Unfortunately pierced earings cannot be returned for Health and Safety reasons.

Q. What is your privacy policy.

We understand that your privacy is very important to you, as it is to us.Therefore all of our processes and controls are in accordance with The Data Protection Act 1998.

We use state of the art encryption technology to safeguard your transactions. Your information including your Credit or Debit card details is encrypted and cannot be read as it travels over the internet.

We will never divulge your information to any other person or third parties without your permission.